Operating models of Shared Services Centers are still evolving and there is often talk of partnership and increasingly advanced business services. Business transformation has become one of the daily tasks of the management. We help our clients take on increasingly complex processes, increase their scale of operations and increase efficiency using modern technologies. The introduction of holistic process management (end-to-end, cross-functional) together with a coherent strategy of process improvement means that Shared Service Centers are perceived by the rest of the organization as an equal partner on the way to achieving top results.