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We are happy to have contributed to the success of AFSS

  • -
    5
    %
    DECREASE IN EMPLOYEE ROTATION RATE
  • +
    20
    %
    INCREASE IN PRODUCTIVITY INDICATORS
  • +
    90
    ROBOTS IMPLEMENTED
Challenges

Challenges on starting the project

  • Processes transferred to the SSC in an unchanged form
  • Organization based on geographical structure
  • Low level of process standardization
  • Productivity increase goals set very high (up to 20% year on year)
  • Low position of SSC in the organization
  • Poor relations and cooperation with local units
  • High staff rotation, low employee engagement and motivation
Cooperation

While working with Amer Sports, we completed the following projects:

  • 1

    Organization maturity assessment and Roadmap

  • 2

    Continuous Improvement structure and employee training

  • 3

    Process-based organization

  • 4

    Implementation of RPA

  • 5

    SLA / KPI model

  • Benchmarking to market standards
  • Workshops with Board members to define long-term development plans and priorities for SSC

  • Definition of the CI process, tools, roles and scope of responsibilities
  • Lean Six Sigma training, project management, change management

  • Feasibility analysis for each process (mapping and description of AS-IS and TO-BE processes)
  • Planning and Change Management strategy
  • Coordination of implementation

  • Implementation of over 90 RPA solutions for processes such as VAT reporting, Intrastat, complaint handling, posting bank statements, etc.

  • Definition of KPIs
  • Automation of reporting process
  • An effective partnership model of cooperation between the SSC and local units

Results

Results of the project

CONTACT

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